Return Policy: We only accept returns if the product is damaged. If you receive a damaged product, please contact us at support@flinkto.in within 5 days of receiving your order to initiate a return or exchange.
Unboxing Video: To process your request, you must provide an unboxing video taken at the time of delivery, showing the condition of the product as you received it.
Eligibility: To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging.
Return Process: Contact our support team at support@flinkto.in with your order number and photos of the damaged product. We will provide you with instructions on how to return the item.
Refunds: Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a 5 business days.
Return Shipping Costs: Return shipping costs for damaged products will be covered by us only if product was recieved damaged. We will provide you with a prepaid shipping label.
Non-Returnable Items: Only products that are damaged are eligible for returns and refunds. We do not accept returns or issue refunds for any other reason.
Things To Consider
We request customers to check the size guide before placing their orders.
Please be aware that the color of the product(s) may differ due to variations in screen resolution.
For improved communication and a smoother shopping experience, kindly share your registered WhatsApp number.
In the event of a torn parcel, incorrect item(s), or an empty package, please notify us within 48 hours of delivery. For added precaution, we suggest creating an unboxing video.
